Universal Oven Gliderack

Universal Oven GliderackUniversal Oven GliderackUniversal Oven Gliderack

Universal Oven Gliderack

Universal Oven GliderackUniversal Oven GliderackUniversal Oven Gliderack
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Terms and Conditions

 

Terms & Conditions

These Terms & Conditions ("Terms") govern your purchase, use and warranty of the Universal Glide Rack (the "Product"). By purchasing, receiving or using the Product you agree to these Terms.

1. Definitions

In these Terms: "Company", "we", "us" refers to Universal Glide Rack. "You", "Customer" means the purchaser or user of the Product.

2. Acceptance of Terms

By ordering or using the Product you accept and agree to be bound by these Terms. If you do not agree, do not purchase or use the Product.

3. Product Use

  • The Product is designed to attach to standard oven racks to provide a smooth glide. Use only as intended and follow the included installation and safety instructions.
  • Do not modify the Product. Modifications may void the warranty and create safety hazards.
  • The Product may become hot during oven use — always use oven mitts or recommended protective gear when handling.

4. Warranty & Disclaimers

We warrant that, for a period of one year from the date of delivery, the Product will be free from defects in materials and workmanship under normal use. This limited warranty does not cover damage caused by misuse, abuse, accidental damage, improper installation, or modification.

EXCEPT FOR THE LIMITED WARRANTY ABOVE, THE PRODUCT IS PROVIDED "AS IS" AND WE DISCLAIM ALL OTHER EXPRESS OR IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT TO THE MAXIMUM EXTENT PERMITTED BY LAW.

6. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL THE COMPANY BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE PRODUCT, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS OR LOSS OF USE. OUR AGGREGATE LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THE PRODUCT SHALL NOT EXCEED THE PURCHASE PRICE PAID BY YOU FOR THE PRODUCT.

7. Indemnification

You agree to indemnify, defend and hold harmless the Company and its officers, directors, employees and agents from and against any and all claims, liabilities, damages, losses and expenses arising from your misuse of the Product, breach of these Terms, or violation of any law or the rights of a third party.

8. Intellectual Property

All intellectual property rights in and to the Product, product designs, and site materials remain the property of the Company. Nothing in these Terms grants you any rights to the Company’s trademarks, logos, or copyrighted materials except for the limited right to use the Product as intended.

9. Governing Law & Dispute Resolution

These Terms are governed by the laws of the state in which the Company is incorporated, without regard to conflict of law principles. Any dispute arising under these Terms shall be resolved in the state or federal courts located in that jurisdiction.

10. Changes to These Terms

We may update these Terms from time to time. We will post the updated Terms on our website with a revised "Last Updated" date. Continued use after changes indicates acceptance of the revised Terms.

11. Contact

If you have questions about these Terms, please contact us:

  • Email: customerservice@universalovengliderack.com

Return and Refund Policy

 

Return & Refund Policy

Thank you for choosing the Universal Oven Glide Rack.
We strive to ensure your satisfaction with every purchase. Please review our return and refund guidelines below.

Eligibility for Returns

Defective Products

If your Universal Glide Rack arrives defective or damaged, you may request a return or replacement.

  • Item must be returned in its original packaging, including all parts and materials
     
  • Claims must be submitted within 30 days of delivery
     
  • Customer is responsible for return shipping costs, even for defective items
     

Unused Products (30-Day Return Window)

Unused items may be returned for a refund within 30 days of delivery.

  • Product must be unused, uninstalled, and in the original packaging
     
  • Items showing signs of use, installation, or missing pieces cannot be accepted
     

Non-Returnable Conditions

We cannot accept returns if:

  • The product has been used, installed, or altered
     
  • Original packaging is missing or damaged
     
  • The return request is made more than 30 days after delivery
     
  • Damage is caused by improper installation or misuse
     

Refund Process

  • Refunds are issued to the original payment method once the item is received and inspected
     
  • Processing typically takes 5–7 business days after approval
     
  • Shipping fees are non-refundable
     

Return Shipping

  • Customers are responsible for all return shipping costs, including returns for defective items
     

How to Start a Return

To begin a return or report a defective product, please contact our support team with the following:

  • Order number
     
  • Proof of purchase
     
  • Description of the issue
     
  • Photos or video (if applicable)

  • Privacy Policy
  • Terms and Conditions

Universal Oven Gliderack

Copyright © 2025 Universal Oven Gliderack - All Rights Reserved.

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